Terms & Conditions
Last updated: 15 July 2025
1. Acceptance of terms
By accessing or using the EchoFlow website (echoflow.ai) or services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.
These terms are governed by English law. EchoFlow Ltd is a company registered in England and Wales (company number 17286538), registered address Suite Ra01, 195-197 Wood Street, London, E17 3NU.
2. Our service
EchoFlow provides a speed-to-lead system that enables service businesses to respond to inbound enquiries automatically, qualify prospects, and book appointments. The specific features and capabilities of the service are described on our website and in any service agreement between you and EchoFlow Ltd.
The demonstration available on this website is provided for illustrative purposes. It uses your submitted contact details to simulate the EchoFlow response experience. By submitting the demo form, you consent to receiving a demonstration call.
3. Acceptable use
You agree not to:
- Use our website or services for any unlawful or fraudulent purpose
- Submit false or misleading information in the demonstration form
- Attempt to gain unauthorised access to any part of our systems
- Use automated tools to scrape, crawl, or extract data from our website without prior written consent
- Resell, sublicense, or otherwise commercially exploit our service without authorisation
4. Intellectual property
All content on this website — including text, graphics, logos, icons, and software — is the property of EchoFlow Ltd or its licensors and is protected by UK and international intellectual property laws.
You may not reproduce, distribute, or create derivative works from any content on this website without our prior written consent.
5. Disclaimer of warranties
Our website and services are provided “as is” without warranties of any kind, express or implied. We do not guarantee that:
- The website will be available continuously or error-free
- The service will achieve any specific business outcome
- Results described on this website are representative of what any specific business will achieve
6. Limitation of liability
To the maximum extent permitted by law, EchoFlow Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, including but not limited to loss of profit, data, or business opportunity.
Our total liability for any claim arising from these terms or your use of our services shall not exceed the amount you have paid us in the 12 months preceding the claim.
7. Third-party links
Our website may contain links to third-party websites. These are provided for convenience only. We do not endorse, control, or accept responsibility for the content or practices of any third-party websites.
8. Privacy
Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these terms by reference.
9. Changes to these terms
We reserve the right to modify these terms at any time. Changes will be effective upon posting to this page with an updated “last updated” date. Continued use of our website or services after changes constitutes acceptance of the updated terms.
10. Governing law and disputes
These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Before initiating any legal proceedings, we ask that you contact us at hello@getechoflow.co.uk to resolve the matter informally.
EchoFlow Ltd · Suite Ra01, 195-197 Wood Street, London, E17 3NU · Company no. 17286538